Good Working Conditions

We believe that long-term relationships are the foundation for good working conditions. We work closely with selected suppliers to assess the current situation, uncover the underlying issues and take a collaborative approach to improvement.

Why are we doing this?

The majority of the world’s smartphones are manufactured in China, but the country’s fast, affordable production comes at the cost of workers. We want to improve working conditions in the heart of the electronics sector, including health and safety, worker representation and working hours.

In 2015, 771.4 million smartphones were produced in China.

Our approach

To make a lasting impact, we want to go beyond the traditional compliance model. Working together with a variety of partners, including a working group of experts, NGOs and researchers, we’re developing innovative programs to improve worker satisfaction and representation, and to open the lines of communication between workers and management.

Read the social assessment reports of our top-tier suppliers:

Hi-P, final assembly manufacturer
GSN, connector manufacturer

Making a positive impact on working conditions

Giving managers the skills to improve employment practices and health and safety

View project

Improving employee/manager communication

Supporting worker representation and collaborative problem-solving

View project

Our objectives

  • Improve working conditions and worker satisfaction
  • Increase worker engagement and foster worker/management dialogue
  • Implement responsible business practices, enhance skills and increase transparency


Together we can change the way products are made