Blog - Fairphone

First Line Support is Coming Home

News 24 May 2019

When a Fairphone owner needs some help, I want the person who answers the call to be the customer’s champion. Someone with an empathetic ear and a passion for Fairphone’s mission. That’s why I’m excited to announce that we’re moving our first line customer support to the place it ...

The most sustainable phone is the one you already own
Long-Lasting Design 20 May 2019
A phone’s biggest environmental impact comes from the manufacturing process. That’s why – whether it’s a Fairphone or something else – the most sustainable phone available is the one you already own. So the longer you keep it, the more sustainable it becomes. Extending the lifespan of existing phones ...
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Partnering up for progress: Sourcing responsible gold in Uganda
Fair Materials 23 April 2019
Gold will never lose its allure. It’s useful, beautiful, rare, and an essential material for many different products. However, many parts of the gold sector remain tainted by environmental destruction, conflict and human rights abuses. Currently, only a limited amount of small scale gold mines can meet standards as ...
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Refurbished phones give valuable resources a new life
Product 16 April 2019
Great news! There’s still a chance to get your hands on a Fairphone 2. We’re now selling a limited number of refurbished Fairphone 2s, which we call the Fairphone 2: New Life Edition. These phones have the same high-quality standards as a brand new Fairphone 2 and the same ...
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Turning trash into treasure
All 12 April 2019
Here at Fairphone, we’re very aware that our company is a bit of a paradox: it is our business to expose the flaws of the very industry we are a part of. This means that while we always strive to be fairer, greener, better, there’s no escaping the fact ...
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Proving our case: Fairphone 2 is sold out!
All 22 March 2019
When Fairphone was founded five years ago, we set out to show the industry, and the world, that a fairer way is possible. Longer-lasting design, fairer material sourcing, better working conditions, and improved methods of reuse and recycling were our main goals. The Fairphone 2 was our chance to prove ...
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Worker satisfaction starts with talking to factory employees
All 21 March 2019
Electronics supply chains contain a seemingly endless number of steps — creating a complete disconnect between the people who make products and the people who use them. When it comes to smartphones, the vast majority are manufactured in China. But the country’s fast, affordable production often comes at a ...
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What’s next for Android 7 on Fairphone 2?
Product 23 January 2019
June update We’re happy to announce that our June software update (19.05.3) is now available for the Fairphone 2. It was rolled out on June 4th, so please make sure to check your Fairphone 2 updater app and install the latest version. The latest software maintenance update for the Fairphone 2 ...
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Hitting the ground running with new investments and a new CEO
News 11 December 2018
We did it! We’re so pleased to share that we’ve just closed our latest investment round and secured €7 million! This investment is an important part of our ongoing strategy to scale our company — it will help finance Fairphone’s growth, stabilize production, professionalize our organization and further establish ...
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Five years and we are here to stay!
Good Business 30 November 2018
Five years ago, we founded a company to change how people think about what they buy and how industry thinks about what they make. And five years later, it brings me such pride to reflect on the journey that has brought us to where we are today, and know ...
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