Good Business Archives

Proving our case: Fairphone 2 is sold out!
All 22 March 2019
When Fairphone was founded five years ago, we set out to show the industry, and the world, that a fairer way is possible. Longer-lasting design, fairer material sourcing, better working conditions, and improved methods of reuse and recycling were our main goals. The Fairphone 2 was our chance to prove ...
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Worker satisfaction starts with talking to factory employees
All 21 March 2019
Electronics supply chains contain a seemingly endless number of steps — creating a complete disconnect between the people who make products and the people who use them. When it comes to smartphones, the vast majority are manufactured in China. But the country’s fast, affordable production often comes at a ...
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Reflecting on our efforts to set up a Worker Welfare Fund at Hi-P
All 22 June 2018
Three years ago, we introduced you to a crucial partner for making the Fairphone 2: Hi-P International Limited. In addition to having the technical capabilities to assemble our phone, we partnered with Hi-P based on a shared commitment to improving working conditions. Although improvements have been made over the ...
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Love your phone longer: Tips from our customer support team
All 25 January 2018
Hi, I’m Johnny from Customer Support. A major part my job is being here to help when you have a problem. But my role is about much more than just solving technical glitches — it’s also about helping you understand your phone inside and out so you can make ...
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Events recap: On the road with Fairphone
All 30 November 2017
Over the past couple weeks we’ve been hopping around Europe to participate in a variety of events and share our story with new audiences, plus connect with our ever-delightful community members. Close to home, our community manager Douwe joined a circular economy event in Amsterdam, while founder Bas gave a ...
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Enthusiastic, motivated and helpful: Just a few reasons to love the Fairphone community
All 10 November 2017
The Fairphone community is the backbone of our movement. Time and time again, they wow us with their energy, motivation and willingness to pitch in and help. Recently, all across Europe, Fairphoners have been organizing meet ups, swapping modules and discussing topics related to fair electronics. Keep reading to ...
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Growing the Fairphone team and hiring a Managing Director
All 21 April 2017
*Updated 1 May: We are no longer accepting applications for the Managing Director vacancy. If there’s one thing that’s true about running a young social enterprise, it’s that you never have time to sit still. We’re constantly adapting, solving new-to-us problems, making big decisions and learning as we go. But ...
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Fairer materials – a list of the 10 we’re focusing on
All 01 February 2017
Because we want to change the way products are made, one of our principal aims is to support fair materials and incorporate them into our smartphones. However, mobile phones contain hundreds of different materials, combining more than 40 elements in fact (about one-third of the existing elements in the ...
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Customer support update: Bigger, better and back on track
All 13 December 2016
When you last heard from me about our customer support situation in August, our team was buried in a backlog of support requests and begging for your patience. But what a difference a couple of months can make! With a few new team members, some hard-earned insight and the ...
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