Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 32-40 hours per week
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent.

The Fairphone Software Engineering team is seeking a senior Android Telephony & Qualcomm Modem Engineer to redefine device longevity. In this role, you won't just maintain a device; you will architect a more sustainable future for mobile technology by extending the lifecycle of our hardware up to 8 years. You will be the technical anchor for our Telephony and Radio subsystems, bridging the gap between Fairphone’s hardware and the Android OS. Your mission is to master the complexities of the Qualcomm proprietary stack through nearly a decade of Android upgrades. We are looking for an engineer who excels at deep-dive analysis and innovative problem-solving, someone capable of maintaining security and performance long after traditional vendor support ends. Join us in building a fairer, more durable OS that proves high-performance technology can, and should, last.
You will report directly to our Software Longevity team Tech Lead, under our Head of Software Engineering, who reports to our CTO.

High-level responsibilities:

• Integrate and maintain the Android operating system on Fairphone devices.
• Apply expertise on the Android telephony stack and Qualcomm modem firmware on smartphone SoCs in order to implement the continuously changing requirements of network operators, as well as Fairphone’s own telephony-related requirements, maintaining features across upgrading Android system and modem versions.
• Analyze mobile network operator (MNO) partner requirements and features and translate these to corresponding technical specifications for our software stack, specifically with respect to technologies such as 5G and IMS (VoLTE, VoWiFi, RCS, etc.)
• Implement software fixes for specific challenges. Work together with quality teams and testing partners to validate proposed fixes and to ensure integrity of the overall operating system.
• Drive continuous improvement in software quality. 

Key technical areas for which this role carries responsibility:

• Qualcomm telephony stack on Android devices: Implementation of evolving network operator specifications and Fairphone’s unique telephony requirements. You will be responsible for the architectural integrity of these features, ensuring seamless functionality and high-performance connectivity as you bridge legacy and modern software baselines across 8 years of Android OS and modem upgrades.
• Android operating system upgrades: Contribution to the software engineering activities needed for upgrading the devices to newer Android version with a focus on the technical stacks such as Qualcomm’s modem firmware, Android telephony framework, Hardware Abstraction Layer (HAL)/Radio Interface Layer (RIL), the Qualcomm proprietary software stack that bridges between the Android and modem firmware.
• MR and SMR releases: Contribution to ongoing long-term maintenance work, including the continuous development of the Android platform across our entire device portfolio. You will ensure consistent system stability through successive Android versions,, performing root-cause analysis for issues and providing proactive maintenance to uphold high quality standards between major releases.
• Baseline shifts for the OS and SoC: Streamlining of the transition to new Android and Qualcomm software baselines to reduce the turnaround time for OS upgrades and minimize regression risks.
• MNO tech stack sunsets and transitions: Implementation of engineering solutions to navigate the global 2G/3G sunset. You will lead the technical transition for our device portfolio by optimizing Voice over Long-Term Evolution (VoLTE) and Voice over New Radio (VoNR) deployments, ensuring IP Multimedia Subsystem (IMS) stack compatibility across international carriers. This includes the strategic fine-tuning of modem firmware to guarantee seamless connectivity and to ensure compliance with mandatory emergency service (E911/112) across our target country markets.
• Device security: Drive security maintenance initiatives, with a focus on vulnerability assessment and mitigation for legacy components. Evaluate the security impact of End-of-Support software from Qualcomm and third-party suppliers (e.g., eSIM/Secure Element)

• You have a degree in computer science, software engineering, computer engineering, or a similar field, or have equivalent experience in one or more of these fields.
• You have 5+ years of relevant, hands-on experience in the Android ecosystem, specializing in system bring-up, maintenance, and upgrades. You have a proven track record in developing features within the Android Telephony stack and interfacing with Qualcomm modems.
• You possess a rigorous understanding of mobile networking protocols and wireless communication standards.
• You are an expert developer proficient in the core Android and Qualcomm stacks, including C/C++, Rust, Java, and Kotlin. You don't just write code; you architect, test, and implement robust functional requirements.
• You are software quality-driven, used to unit and integration testing, code review tools, and continuous integration.
• You are well-versed in open-source development methodologies and thrive in a collaborative environment.
• You excel at triaging complex bug reports, performing root-cause analysis across hardware/software boundaries, and documenting your findings clearly.
• You are familiar with basic scripting (shell), process automation (Python), and code versioning (Git).
• You are proficient with GNU/Linux operating systems.
• You are proficient in spoken and written English. Most of us are not native English speakers, but that’s the primary language we use internally, as well as with our teams and partners worldwide.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam-based position (you should have the right to work in either of these locations) 
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

As our Platform Administrator, you are the technical architect of our customer experience infrastructure, responsible for the end-to-end health, security, and optimization of the Zendesk suite and tech roadmap. You translate high-level business requirements into sophisticated, scalable solutions by managing core platform architecture, with a specific focus on advanced automation, complex triggers, and intelligent routing logic. By leveraging Python to automate backend administrative workflows, you ensure the platform remains efficient and stable. Operating within a macOS-native environment, you lead the technical governance of the platform, ensuring that every deployment is backed by rigorous sandbox testing and professional version control. Success in this role means establishing a transparent system where architectural changes are traceable and built for long-term scale. You are a key technical partner and mentor to our specialists, providing the stable foundation necessary for our AI and data ecosystems to thrive.

Key Objectives

• Own the end-to-end health, maintenance, and stability of our platform environment.
• Establish a gold-standard documentation structure so that any stakeholder can easily see what has been changed and what updates are incoming.
• Drive efficiency by automating manual backend administrative work through custom Python scripting.
• Lead the testing of new releases and proactively cascade this knowledge, ensuring the team doesn't just use features, but understands the underlying logic.

Your Key Responsibilities 
Advance our CS strategy by:

• Designing and deploying complex routing logic, triggers, and conditional macros.
• Building and maintaining custom scripts to automate backend tasks and improve platform functionality.
• Own the creation and maintenance of a structured change management system, ensuring all system modifications, scripts, and incoming updates are meticulously recorded.
• Monitoring and leading the testing of upcoming Zendesk releases to ensure zero disruption during updates.
• Proactively cascading system updates and new functionalities to the team to ensure effective feature utilization.
• Partner with the AI Manager to build the foundational frameworks: custom fields, tagging structures, and macro logic required for advanced bot functionality. 

• Monitor the overall health and stability of our Zendesk environment to ensure consistent performance.
• Manage user lifecycles, including account creation, license allocation, and the adjustment of group permissions.
• Build and maintain custom scripts to automate repetitive backend administrative tasks.
• Collaborate with our Business Process Managers to design and deploy ticket forms, triggers, and routing logic.
• Represent the platform in technical meetings to assist with the implementation of new tools and microservices.
• Support our AI Manager and Data Analyst with technical configurations for bot flows and reporting fields.
• Maintain a structured change log and technical repository to ensure every system modification is documented and traceable.
• Review upcoming system updates and conduct sandbox testing, documenting the impact and results before deployment.
• Provide technical mentorship to the team, explaining new features and system enhancements.

Must-Haves:

• You have a minimum of 3–5 years of experience in technical platform administration or systems development.
• You have formal training in Computer Engineering, Information Technology, or a related field.
• Expert knowledge of the Zendesk suite, specifically Support, Knowledge, Talk, and AI Agents.
• Proven track record of maintaining technical documentation (e.g., Change Management logs).
• Proficiency in scripting languages (e.g., Python) to automate backend administrative tasks.
• Ability to design complex "If/Then" logic and maintain clean, documented code.
• Proficiency in macOS; comfortable working in a Mac-only environment.
• You have excellent written and verbal communication skills in English.
• Proven ability to lead technical projects and provide mentorship to non-technical or junior technical peers.
• Knowledge of the AGILE methodology.

Nice-to-Haves:

• Experience working with REST APIs and JSON to support data flows between systems.
• Proven experience implementing third-party apps from the Zendesk Marketplace.
• Familiarity with HTML/CSS for Help Center adjustments.
• Familiarity with working in Google Workspace, and Basecamp.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office.
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports).

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 32-40 hours per week
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

We are seeking a highly motivated and experienced Product Security Officer to lead and champion security initiatives throughout the entire product development lifecycle of our mobile and audio devices, including the hardware angle (choice of the components, etc.) and software angle (operating systems, firmware, applications), with a higher focus on the smartphones of our portfolio. The ideal candidate will possess a deep understanding of mobile software security, including firmware-layer vulnerabilities and OS-level attack vectors, with a foundational grasp of hardware-backed security features and trusted execution environments. They will be responsible for embedding security by design into our products, ensuring compliance with relevant regulations, and protecting our customers' data and privacy.
You will report directly to our Head of Software Engineering, under our CTO.

Security Strategy:

• Develop and implement comprehensive product security strategies and roadmaps, ensuring product security compliance with relevant industry regulations (e.g., Common Criteria methodology) and certifications (AER or other B2B product security requirements).
• Provide expert guidance on the core hardware security components (e.g. Secure Element, dedicated, tamper-resistant hardware chip) and software implementation of new and existing phone products.
• Conduct security reviews and risk assessments for all new product features and major updates.
• Maintain documentation of product security controls and compliance efforts.

Secure Development Lifecycle (SDL):

• Integrate security activities into every phase of the Software Development Lifecycle (SDLC), from requirements gathering to deployment and maintenance
• A critical component of this role is managing the extended security posture of our products, ensuring that smartphones and audio devices remain resilient against evolving threats throughout their long-term software support window (8–10 years for the smartphones).
• Define and enforce secure coding guidelines and best practices for development teams, including the ODM (Original Design Manufacturer).
• Shepperd and support QA team in  security testing activities including checking if the ODM is integrating all the required patches (google, Linux kernel, Qualcomm)

Vulnerability Management:

• Establish and manage a vulnerability management program for phone and audio products, including tracking, prioritization, and remediation of security defects.
• Monitor security advisories and emerging threats relevant to mobile devices and platforms.
• Lead incident response and vulnerability management, serving as the primary liaison with Legal to ensure all mitigation efforts align with product compliance requirements. You will be responsible for operationalizing our response strategies to meet the rigorous standards of the Cyber Resilience Act (CRA) and NIS2 Directive, ensuring that vulnerability disclosures and reporting timelines are handled with both technical precision and regulatory across the entire product lifecycle..
• Work closely with the software and hardware engineering team, QA, and product management teams to remediate identified vulnerabilities in a timely manner and fix issues if needed.

Collaboration & Training:

• Serve as the primary security subject-matter expert for product and engineering teams.
• Provide security training and awareness programs to software and hardware engineering, QA, and product management teams.
• Collaborate with external security researchers and participate in bug bounty programs.
• Work closely with the broader Information Security team (IT, Legal) to align product security with enterprise security initiatives.

Emerging Technologies:

• Stay abreast of the latest advancements in mobile technology, security threats, and countermeasures.
• Evaluate and recommend new security tools and technologies for product development.

• Education: Bachelor's or Master's degree in Computer Science, Information Security, Electrical Engineering, or a related field
• Minimum of 7 years of experience in product security, mobile security, or a similar role, preferably within a telecommunications or consumer electronics company.
• Demonstrable experience with securing mobile operating systems (Android) with Qualcomm chipsets, embedded systems, and hardware security.
• Proven track record of implementing and maturing Secure Development Lifecycles (SDLs).

Technical Skills:

• Strong understanding of common mobile security vulnerabilities.
• Proficiency in security testing tools and methodologies
• Knowledge of cryptography, secure boot, trusted execution environments (TEE), and hardware security modules (HSM).
• Familiarity with network security protocols and mobile network architectures (5G, LTE).
• Experience with various programming languages (e.g., C/C++, Rust, Java/Kotlin, Python).

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a cross-functional team.

Preferred Qualifications (Bonus Points):

• Familiarity with privacy-by-design principles and data protection regulations.
• Familiarity with open sourcing principles.
• Contributions to the security community (e.g., open-source projects, research papers, conference presentations).
• You love Technical challenges
• You are hands-on, take initiative and see opportunities where others see issues, and apply them via constructive, creative thinking.
• You feel a strong and intrinsic connection with Fairphone’s vision, mission and values.
• You enjoy collaborating with people from different levels of seniority, cultures and backgrounds.

#LI-DNI

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible but not later than 19 March.

The Senior Product Designer Website is a high-level individual contributor responsible for the end-to-end user experience of Fairphone’s primary digital touchpoint: www.fairphone.com. You are the primary designer of the website, ensuring that our mission, our products, and our support services are delivered through a seamless, high-performing interface.

Working closely with the Head of eCommerce and the Product Owners, you turn business goals and user needs into seamless, accessible, and transparent digital experiences. While you collaborate with the Lead Digital Product Designer to ensure cross-platform consistency, your focus is the hands-on execution and optimization of the website’s UX and UI.

What makes you stand out
You master conversion optimization. Driving commercial growth and high-performing sales funnels is what you excel at. You are active in the Digital Product Design space. Contributing to the design community and constantly seeking ways to improve yourself and the team.

Key Objectives

• Drive Strategic Growth: Increase Website Conversion Rates through advanced UX patterns and persuasive design.
• Elevate User Satisfaction: Continuously improve ‘Direct Purchases CSAT’ and ‘Website Effort Score’.
• Scalable Design Excellence: Lead the maintenance and expansion of the Fairphone Design System to ensure cross-platform consistency.
• Innovation Leadership: Integrating AI and emerging technologies into the design lifecycle to increase delivery velocity, scale hyper-personalisation, and future-proof design operations."

Key Responsibilities

• Full-Funnel Design: Own the UI/UX of the website, from high-impact product pages to more service-oriented flows.
• High-Fidelity Execution: Create developer-ready designs and prototypes that handle complex e-commerce logic and responsive layouts.
• Advanced Prototyping: Create high-fidelity prototypes and complex user flows that tackle difficult checkout and product discovery challenges.
• Design Mentorship: Provide guidance and constructive critiques to junior-level designers, fostering a culture of excellence and continuous learning.
• Audit & Governance: Conduct regular UX audits to ensure the site remains accessible, fast, and consistent with our brand values.

• Expert Design Mastery: Proven experience leading UX for large-scale e-commerce platforms using Figma and other advanced design systems.
• Strategic Thinking: Ability to justify design decisions with data (GA4, Looker, Hotjar) and align them with commercial KPIs.
• Technical Literacy: Deep understanding of frontend/backend limitations, APIs, and how design impacts SEO and performance.
• Stakeholder Management: Exceptional ability to communicate vision to leadership and manage external stakeholder requests effectively.
• Agile Leadership: Deep knowledge of Scrum ceremonies and experience working in a fast-paced, iterative environment.
• AI Integration: Proficient in using Cursor and/or any other AI tool to optimise the design-to-code pipeline, automate repetitive tasks, and accelerate rapid prototyping. Experienced in leveraging AI for design system documentation and enhancing cross-functional handoffs.

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: China (Shenzhen or Nanjing)
• Remote work from home
• Hours: Flexibility to attend online calls with Amsterdam-based teams (typically 15:00–20:00 Beijing time)
• Travel: Travel to ODM or the supplier side to assist in clarifying and resolving issues according to project requirements. Occasional travel to Fairphone’s Amsterdam HQ, every 4–6 months or as needed. 

As a Junior ODM Program Manager for accessories, you are responsible for managing the end-to-end lifecycle of Fairphone’s mobile phones and audio devices’ accessories, including the Charger, USB cable, Protective case etc development in collaboration with Original Design Manufacturers (ODMs). You ensure that product design, development, and validation align with Fairphone’s values of sustainability, modularity, and user repairability. You serve as the key liaison between Fairphone’s internal Technology and Product Organization and ODMs, overseeing program execution, issue resolution, and delivery on time, within budget, and to specification.

Key Objectives

• Collaborate with the Smartphone and Audio Device ODM Program Manager to complete defining project scope, objectives, and deliverables. Developing detailed project plans, including timelines, milestones, and resources to be allocated between teams.
• Ensure timely and successful delivery of mobile phones and audio devices’ accessory programs with ODM partners. Managing ODM deliverables such as project timelines, prototypes, testing, validation, and product ramp-up.
• Translate Fairphone’s sustainability and product quality standards into actionable plans with external partners.
• Coordinate across internal teams to support ODM execution.
• Drive continuous improvement in ODM collaboration practices, processes, and product outcomes.

List of Key Responsibilities

• Collaborate with the ODM Program Manager of mobile phone and audio device, PMO for program planning, including but not limited to new feature study, overall cost estimation and schedule plan.  
• Lead program execution and monitoring for mobile phone accessory development with ODMs.
• Manage mobile phone and audio device accessory ODM deliverables, including project timelines, prototypes, testing, validation, and product ramp-up.
• Review and assess mobile phone and audio device accessory ODM capabilities, and lead partner onboarding and readiness evaluation.
• Serve as the primary interface between Fairphone and ODMs for day-to-day technical and program communication.
• Collaborate with internal Technology and Product Organisation to ensure cross-functional alignment.
• Track program risks and issues, facilitating quick resolution and ensuring contingency planning.
• Ensure the mobile phone's accessory can comply with Fairphone’s quality policy and product specification defined by the early stages.
• Ensure ODM compliance with Fairphone’s sustainability, modularity, and repairability goals.
• Support product certification and field readiness activities, including pilot runs and validation milestones.
• Coordinate post-launch support activities, including failure analysis, firmware updates, and customer service escalations.

• Track program milestones and manage detailed project schedules with Mobile phone accessory ODM partners.
• Attend and facilitate technical meetings to ensure issue closure, alignment, and smooth communication between teams.
• Work closely with hardware engineers and QA to validate Mobile phone accessory ODM designs and resolve technical concerns.
• Analyse risks and performance data to adjust plans and recommend design or execution changes.
• Prepare and present program updates and escalation summaries to leadership.

Must-haves: 

• BS or MS degree in EE or ME. 
• Good English and native Mandarin skills in writing and speaking to support communicating project progress and technical issues to stakeholders and addressing concerns.
• Strong project and program management skills, including cross-functional coordination.
• Deep understanding of product development lifecycle, DFM/DFT, and validation processes.
• Experience collaborating with overseas ODMs and manufacturers.
• Excellent communication and interpersonal skills; fluency in English and Mandarin.
• Strong problem-solving skills with a proactive, results-oriented mindset.

Nice-to-haves.

• Knowledge of product environmental compliance standards (e.g., RoHS, REACH).

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• Competitive salary aligned with market standards.
• Statutory paid annual leave, public holidays, and rest days in accordance with the PRC labour law.
• Social benefits & contributions made by both employer and employee as required under Chinese law.
• Professional development opportunities for training, skill development, and career advancement.

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!

• Location: China-based position with frequent travel to suppliers, especially in the South and Eastern China Regions. Could also be Taiwan-based.
• Hours: 40 hours per week
• Start: ideally 01. 05. 2026
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible, latest by 25.03.2026.

As the Sustainable Materials and Environmental Manager at Fairphone, you are part of the Impact Innovation team. You ensure the integration of recycled materials and support Fairphone’s (sub-)supplier factories with improving their environmental practices (e.g. around circularity, waste and water management, energy savings, pollution). 
The role involves close engagement with Fairphone’s (sub-)suppliers, including document collection, capacity building and visits to their factories. In this role, you will work closely with and support the Circular Supply Chain Manager, the Supplier Sustainability and EHS Manager, and the Chemical Compliance & Supplier Data Manager. Your work directly contributes to Fairphone’s mission of creating a fairer and more sustainable electronics industry.

Key Objectives

• Fair and recycled materials integration - 60%

Drive the end-to-end operational integration of fair and recycled materials by managing ODM relationships, onboarding suppliers, and owning the entire data lifecycle on fair and recycled materials for impact reporting - from collecting chain of custody evidence to verifying KPI accuracy. Serving as the execution partner to the Circular Supply Chain Manager, you will translate strategic roadmaps and innovative material pilots into scalable, audited supply chain operations across Fairphone’s expanding product portfolio.

• Environmental improvements at supplier factories - 30%

Support (sub-)supplier engagement, document collection and review of evidence of improvements for Fair Factories and Climate Action agendas. Guide hotspot (sub-)suppliers in assessing their circular and environmental practices, and in devising and implementing improvement plans on topics such as energy efficiency, renewable energy, water use, reuse and discharge, waste management or pollution. 

• Supply chain due diligence and innovation - 10%

Support the impact strategy by researching local environmental data and credit schemes, providing feasibility analysis for new fair or recycled material integration and monitoring industry trends and certifications. Support supply chain due diligence and supplier selection processes when requested. 

Your Key Responsibilities 
1. End-to-end material integration & ODM engagement

• Execute the integration of fair and recycled materials across Fairphone’s expanding product portfolio. Closely collaborate with the Circular Supply Chain Manager and other internal teams, including engineering and procurement. Ensure that long-term strategic goals from the Fair Materials 2030 Roadmap are translated into day-to-day supply chain operations.
• Engage with ODMs and Tier-1 suppliers, and onboard new suppliers onto Fairphone’s impact standards and protocols, ensuring fair material requirements are met from the product development stage through mass production.

2. Fair material chain of custody and reporting 

• Own the fair material data lifecycle, ensuring 100% accuracy and integrity of Chain of Custody (CoC) documentation for all priority materials.
• Establish and maintain a systematic "Evidence Bank" (certificates, transaction records, invoices) to validate the Company's sustainability claims for internal and external audits.
• Conduct and document visits and audits at key (material) suppliers to verify material flow and compliance, and to identify opportunities for improvement.
• Drive the collection and analysis of Fair Materials KPIs, providing the necessary data foundation like supporting FMD (full material declaration) verification, for the Company's annual Impact Report and public communications.

3. Environmental improvements at supplier factories

• Support supplier engagement: support the Supplier Sustainability & EHS Manager to track program deadlines, follow-up with suppliers to ensure on-time collection of documentation, surveys and data, and evidence of both environmental and social improvements programs part of Fair Factories and Climate Action agendas.  
• Assess the environmental management and performance of hotspot (sub-) suppliers and advise on concrete actions that suppliers can implement to lower their environmental impact, for example in energy efficiency, renewable energy use, water use, reuse and discharge, waste management, chemical management and/ or pollution. 
• Support the further development and roll-out of environmental assessment tools and surveys. 

4. Supply chain due diligence & innovation

• Support supply chain due diligence processes and supplier selection processes, when requested.
• Research local sources of sustainability data, in line with Science Based Targets Network (SBTN) guidelines, and research and coordinate local offset and credit schemes, when requested. 
• Provide operational feedback and feasibility analysis to the innovation team during the scouting phase of new materials or recycling technologies.
• Monitor trends in the industry and certification schemes (e.g., GRS, RCS, ISCC+) to help ensure Fairphone’s standards and ambitions remain industry-leading.  

• Relevant Bachelor’s or Master’s degree,
• Minimum 5 years of experience in recycled materials integration, circularity, and/or environmental management, preferably in the electronics industry,
• You are a native Mandarin speaker and have good communication skills in English, 
• You are self-driven and have a problem solving attitude,
• You have experience engaging and communicating with suppliers, or working at manufacturers in the global electronics industry. Onsite technical experience at electronics manufacturers is desirable,
• You have experience with recycled content integration and/or managing material flows in manufacturing,
• You have experience performing environmental assessments and advising improvements related to energy efficiency, renewable energy, water use, reuse and discharge and/ or waste management,
• You can collaborate well with different internal and external stakeholders,
• Familiarity with relevant organisations, certifications and standards like Responsible Business Alliance, SBTN, AWS Standard, GRS, RCS, ICSS+, ISO14001 and/ or ISO50001 and similar is a plus,
• Familiarity working with macOS, Google Workspace, and Basecamp is a plus.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• Competitive salary aligned with market standards.
• Statutory paid annual leave, public holidays, and rest days in accordance with the PRC labour law.
• Social benefits & contributions made by both employer and employee as required under Chinese law.
• Professional development opportunities for training, skill development, and career advancement.

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