Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 32-40 hours per week
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent.

The Fairphone Software Engineering team is seeking a senior Android Telephony & Qualcomm Modem Engineer to redefine device longevity. In this role, you won't just maintain a device; you will architect a more sustainable future for mobile technology by extending the lifecycle of our hardware up to 8 years. You will be the technical anchor for our Telephony and Radio subsystems, bridging the gap between Fairphone’s hardware and the Android OS. Your mission is to master the complexities of the Qualcomm proprietary stack through nearly a decade of Android upgrades. We are looking for an engineer who excels at deep-dive analysis and innovative problem-solving, someone capable of maintaining security and performance long after traditional vendor support ends. Join us in building a fairer, more durable OS that proves high-performance technology can, and should, last.
You will report directly to our Software Longevity team Tech Lead, under our Head of Software Engineering, who reports to our CTO.

High-level responsibilities:

• Integrate and maintain the Android operating system on Fairphone devices.
• Apply expertise on the Android telephony stack and Qualcomm modem firmware on smartphone SoCs in order to implement the continuously changing requirements of network operators, as well as Fairphone’s own telephony-related requirements, maintaining features across upgrading Android system and modem versions.
• Analyze mobile network operator (MNO) partner requirements and features and translate these to corresponding technical specifications for our software stack, specifically with respect to technologies such as 5G and IMS (VoLTE, VoWiFi, RCS, etc.)
• Implement software fixes for specific challenges. Work together with quality teams and testing partners to validate proposed fixes and to ensure integrity of the overall operating system.
• Drive continuous improvement in software quality. 

Key technical areas for which this role carries responsibility:

• Qualcomm telephony stack on Android devices: Implementation of evolving network operator specifications and Fairphone’s unique telephony requirements. You will be responsible for the architectural integrity of these features, ensuring seamless functionality and high-performance connectivity as you bridge legacy and modern software baselines across 8 years of Android OS and modem upgrades.
• Android operating system upgrades: Contribution to the software engineering activities needed for upgrading the devices to newer Android version with a focus on the technical stacks such as Qualcomm’s modem firmware, Android telephony framework, Hardware Abstraction Layer (HAL)/Radio Interface Layer (RIL), the Qualcomm proprietary software stack that bridges between the Android and modem firmware.
• MR and SMR releases: Contribution to ongoing long-term maintenance work, including the continuous development of the Android platform across our entire device portfolio. You will ensure consistent system stability through successive Android versions,, performing root-cause analysis for issues and providing proactive maintenance to uphold high quality standards between major releases.
• Baseline shifts for the OS and SoC: Streamlining of the transition to new Android and Qualcomm software baselines to reduce the turnaround time for OS upgrades and minimize regression risks.
• MNO tech stack sunsets and transitions: Implementation of engineering solutions to navigate the global 2G/3G sunset. You will lead the technical transition for our device portfolio by optimizing Voice over Long-Term Evolution (VoLTE) and Voice over New Radio (VoNR) deployments, ensuring IP Multimedia Subsystem (IMS) stack compatibility across international carriers. This includes the strategic fine-tuning of modem firmware to guarantee seamless connectivity and to ensure compliance with mandatory emergency service (E911/112) across our target country markets.
• Device security: Drive security maintenance initiatives, with a focus on vulnerability assessment and mitigation for legacy components. Evaluate the security impact of End-of-Support software from Qualcomm and third-party suppliers (e.g., eSIM/Secure Element)

• You have a degree in computer science, software engineering, computer engineering, or a similar field, or have equivalent experience in one or more of these fields.
• You have 5+ years of relevant, hands-on experience in the Android ecosystem, specializing in system bring-up, maintenance, and upgrades. You have a proven track record in developing features within the Android Telephony stack and interfacing with Qualcomm modems.
• You possess a rigorous understanding of mobile networking protocols and wireless communication standards.
• You are an expert developer proficient in the core Android and Qualcomm stacks, including C/C++, Rust, Java, and Kotlin. You don't just write code; you architect, test, and implement robust functional requirements.
• You are software quality-driven, used to unit and integration testing, code review tools, and continuous integration.
• You are well-versed in open-source development methodologies and thrive in a collaborative environment.
• You excel at triaging complex bug reports, performing root-cause analysis across hardware/software boundaries, and documenting your findings clearly.
• You are familiar with basic scripting (shell), process automation (Python), and code versioning (Git).
• You are proficient with GNU/Linux operating systems.
• You are proficient in spoken and written English. Most of us are not native English speakers, but that’s the primary language we use internally, as well as with our teams and partners worldwide.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible, but not later than March 10th.

As a Business Controller at Fairphone, you are the connecting force between finance and the organization. You transform financial data into clear insights and concrete recommendations that help teams make better decisions.
You will be part of the Finance team and work closely with Commercial, Operations, Product, and Impact teams. You will support budgeting, forecasting, financial planning, and business case development. You ensure financial discipline while enabling innovation and sustainable growth.
You are successful in this role when:

• The business clearly understands its financial performance drivers.
• Business cases are robust, data-driven, and decision-ready.
• Forecasts are reliable and aligned with strategic priorities.
• Stakeholders see you as a trusted financial sparring partner.
• Financial insights directly contribute to sustainable and profitable growth.

This role requires someone who combines analytical strength with strong communication skills and a proactive mindset.

Key Objectives

• Act as a strategic finance partner to key departments.
• Strengthen financial planning, forecasting, and performance tracking.
• Develop and challenge business cases for new initiatives and investments.
• Improve financial visibility and data-driven decision-making across teams.
• Contribute to long-term financial sustainability and mission alignment.

Your Key Responsibilities  

• Lead budgeting and forecasting cycles for assigned departments.
• Develop, evaluate, and challenge business cases (e.g., product launches, commercial initiatives, operational improvements).
• Translate financial data into actionable insights and clear recommendations.
• Analyze performance drivers (revenue, margin, cost structure, working capital).
• Monitor KPIs and identify risks and opportunities.
• Support scenario modelling and long-term planning.
• Collaborate closely with Accounting to ensure data accuracy and consistency.
• Drive continuous improvement in reporting and financial processes.
• Support management with ad-hoc analysis and strategic projects.

• Reviewing weekly performance dashboards and identifying key trends.
• Preparing a business case for a new product or commercial initiative.
• Meeting with Commercial or Operations teams to review performance and forecasts.
• Updating rolling forecasts based on new assumptions.
• Supporting management with financial scenario modelling.
• Aligning with Accounting on monthly closing and variance analysis.

• You have a minimum of 4–7 years of experience in Business Controlling, FP&A, Strategy & Finance, or a similar analytical role.
• You have some formal training in Finance, Economics, Business Administration, or a related field (Bachelor’s or Master’s degree).
• You have strong financial modelling and analytical skills.
• You have excellent written and verbal communication skills in English.
• You are able to translate complex financial information into clear business insights.
• You are proactive, structured, and comfortable working in a dynamic environment.
• You are comfortable challenging assumptions and acting as a critical sparring partner.
• Preferably, you are familiar with working with macOS, Google Workspace, and Basecamp.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 24-32 hours per week
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 
• Freelance Contract: This is a six-month freelance implementation assignment, with the potential to transition into a permanent Jira Administrator role, subject to performance and business needs.

We are seeking an experienced Jira Implementation Specialist to lead setting up the governance, and optimization for Jira. In this role, you will champion platform integrity throughout the product development lifecycle for our mobile and audio products.

While you will manage the standard administrative suite, your focus will be on the set up of our tooling—ensuring that the workflows powering our hardware and software engineering are robust, compliant, and efficient.
You will report directly to our Head of Product, under our CTO.

• Platform governance: design and maintain complex Jira workflows, permission schemes, and security levels that protect sensitive data across the company, supporting product development (smartphone and audio portfolios), go-to-market projects, and issue resolution.
• Strategic alignment: following different processes for Hardware and Software delivery, partner with engineering and product leads to translate technical roadmaps into scalable Jira configurations (e.g., Advanced Roadmaps) that accelerate time-to-market for our mobile and audio devices and company-level projects, and that provide a "single source of truth" to the rest of the organization.
• Foundational services: ensure that the service is consistent in experience and data model for business infrastructure development work (eg ERP) and data pipelines.
• Changes: manage dedicated sandbox environments to test new workflows, script updates, and plugin installations before they hit the production environment used by our employees.
• Security by design: Implement the right access principles within Jira, ensuring that access to critical data such as  firmware specifications is strictly controlled and audited. Ensure the platform meets security regulations (e.g., NIS2, SOC2, GDPR) to protect internal intellectual property and customer data privacy.
• Infrastructure & integration: Oversee the implementation and reliability of the application layer, including third-party plugins, API integrations, and the connection between Jira and our CI/CD pipelines.
• Documentation: Develop and maintain documentation for all custom scripts, workflows to ensure continuity and system transparency.

• Education: Bachelor's or Master's degree in Computer Science, Information Security or a related field
• Minimum of 5 years of experience, preferably within a telecommunications or consumer electronics company.
• Proven track record of implementing and maturing Secure Development Lifecycles (SDLs).

Technical Skills:

• Jira mastery: expert-level configuration of Jira, including advanced permission schemes and project schemes
• Enterprise standardisation: ability to define, implement, and govern a unified Jira standard across diverse project teams to ensure consistency, high-level data coherence, and alignment with organisational strategy.
• Automation & scripting: proficient in automation for Jira to create complex logic and gate-check transitions within the development lifecycle.
• Querying & Reporting: knowledge ofJQL (Jira Query Language) and experience with BI tools or Jira dashboards to monitor iteration of work health.
• Infrastructure security: experience managing OAuth, SSO/SAML integrations, and API token governance to secure connections between Jira and external tools like GitLab.
• Portfolio Management: hands-on experience with advanced roadmaps to align high-level milestones with low-level tasks.
• App Governance: ability to perform security assessments on Atlassian Marketplace apps, ensuring third-party plugins do not introduce vulnerabilities into the development environment.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a cross-functional team.

Preferred Qualifications (Bonus Points):

• Familiarity with privacy-by-design principles and data protection regulations.
• Knowledge of Confluence.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment is full of international, passionate, warm-hearted team members.
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things at the office.

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam-based position (you should have the right to work in either of these locations) 
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

As our Platform Administrator, you are the technical architect of our customer experience infrastructure, responsible for the end-to-end health, security, and optimization of the Zendesk suite and tech roadmap. You translate high-level business requirements into sophisticated, scalable solutions by managing core platform architecture, with a specific focus on advanced automation, complex triggers, and intelligent routing logic. By leveraging Python to automate backend administrative workflows, you ensure the platform remains efficient and stable. Operating within a macOS-native environment, you lead the technical governance of the platform, ensuring that every deployment is backed by rigorous sandbox testing and professional version control. Success in this role means establishing a transparent system where architectural changes are traceable and built for long-term scale. You are a key technical partner and mentor to our specialists, providing the stable foundation necessary for our AI and data ecosystems to thrive.

Key Objectives

• Own the end-to-end health, maintenance, and stability of our platform environment.
• Establish a gold-standard documentation structure so that any stakeholder can easily see what has been changed and what updates are incoming.
• Drive efficiency by automating manual backend administrative work through custom Python scripting.
• Lead the testing of new releases and proactively cascade this knowledge, ensuring the team doesn't just use features, but understands the underlying logic.

Your Key Responsibilities 
Advance our CS strategy by:

• Designing and deploying complex routing logic, triggers, and conditional macros.
• Building and maintaining custom scripts to automate backend tasks and improve platform functionality.
• Own the creation and maintenance of a structured change management system, ensuring all system modifications, scripts, and incoming updates are meticulously recorded.
• Monitoring and leading the testing of upcoming Zendesk releases to ensure zero disruption during updates.
• Proactively cascading system updates and new functionalities to the team to ensure effective feature utilization.
• Partner with the AI Manager to build the foundational frameworks: custom fields, tagging structures, and macro logic required for advanced bot functionality. 

• Monitor the overall health and stability of our Zendesk environment to ensure consistent performance.
• Manage user lifecycles, including account creation, license allocation, and the adjustment of group permissions.
• Build and maintain custom scripts to automate repetitive backend administrative tasks.
• Collaborate with our Business Process Managers to design and deploy ticket forms, triggers, and routing logic.
• Represent the platform in technical meetings to assist with the implementation of new tools and microservices.
• Support our AI Manager and Data Analyst with technical configurations for bot flows and reporting fields.
• Maintain a structured change log and technical repository to ensure every system modification is documented and traceable.
• Review upcoming system updates and conduct sandbox testing, documenting the impact and results before deployment.
• Provide technical mentorship to the team, explaining new features and system enhancements.

Must-Haves:

• You have a minimum of 3–5 years of experience in technical platform administration or systems development.
• You have formal training in Computer Engineering, Information Technology, or a related field.
• Expert knowledge of the Zendesk suite, specifically Support, Knowledge, Talk, and AI Agents.
• Proven track record of maintaining technical documentation (e.g., Change Management logs).
• Proficiency in scripting languages (e.g., Python) to automate backend administrative tasks.
• Ability to design complex "If/Then" logic and maintain clean, documented code.
• Proficiency in macOS; comfortable working in a Mac-only environment.
• You have excellent written and verbal communication skills in English.
• Proven ability to lead technical projects and provide mentorship to non-technical or junior technical peers.
• Knowledge of the AGILE methodology.

Nice-to-Haves:

• Experience working with REST APIs and JSON to support data flows between systems.
• Proven experience implementing third-party apps from the Zendesk Marketplace.
• Familiarity with HTML/CSS for Help Center adjustments.
• Familiarity with working in Google Workspace, and Basecamp.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office.
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports).

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: 7-month contract (1st month trial period) with possibility to extend
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

As a Communications Associate at Fairphone, you will be part of Fairphone’s Communications team, helping to shape how our story is told across European and international media, owned channels, and digital platforms. This is a hands-on role at the heart of our external communications, combining strong storytelling with practical, proactive execution.
You will work closely with the PR and Communications Manager who reports directly to the CEO, with the wider Marketing, Brand & Impact teams, and external agencies to support press activities, spokesperson positioning, and digital communications that strengthen Fairphone’s reputation as a leader in sustainable, modular electronics. You’ll also collaborate cross-functionally with Product, Impact, Sales, and Customer Service teams to translate complex topics, from sustainability and repairability to innovation and growth, into clear, compelling narratives.
This role suits someone who is proactive, highly organized, and comfortable operating in a fast-moving scale-up environment. You enjoy taking ownership of tasks, juggling multiple priorities, and turning ideas into action. You’re confident and independent in working with journalists, crafting sharp copy, and supporting spokespersons, while also being curious, eager to learn, and open to feedback. You’re also cautious, precise and accurate in your execution.
Success in this role means being reliable, discreet, detail-oriented, responsive and creative. You’ll know how to spot a good story, adapt tone for different audiences and channels, and ensure Fairphone’s voice is consistent, credible, and human across everything we do, while maintaining good relationships with key stakeholders.

• Key Objectives
  Support the execution of Fairphone’s PR and communications strategy across the European and US markets, with a strong focus on earned media and digital channels.
• Build and maintain fruitful relationships with journalists, editors, and media outlets.
• Draft, edit, and localize high-quality communications materials, including press releases, media pitches, Key Messaging and Q&As, spokesperson quotes and digital content.
• Assist in positioning Fairphone spokespeople by supporting interview preparation, briefing documents, and follow-ups.
• Monitor media coverage and digital performance, track results, and contribute to reporting, insights, and learnings.
• Coordinate with external PR agencies and freelancers to ensure alignment, accuracy, and timely delivery.
• Support communications around product launches, corporate announcements, impact reporting, and thought leadership.
• Ensure consistency of Fairphone’s tone of voice and messaging across channels and regions.
• Contribute ideas proactively, spot opportunities in the news cycle, and help translate Fairphone’s mission and values into relevant, engaging stories.

Your Key Responsibilities

• You will be responsible for the operational execution and day-to-day delivery of Fairphone’s external communications, visibility and public reputation. The role ensures that messaging is accurate, timely, consistent and aligned across markets, while supporting media visibility and protecting the company’s good name.
• A PR & Communications Associate at Fairphone is a story machine, accurately, proactively and creatively looking for appealing stories to keep the brand front and center.
• The position owns the preparation and coordination of press materials, media outreach and spokesperson support, and acts as a central connector between internal teams, external agencies and journalists. It safeguards messaging quality, maintains media infrastructure and trackers, and ensures communications activities are executed reliably and on schedule.
• The role is accountable for translating complex business, product and impact topics into clear external narratives, identifying potential risks early, and contributing proactively to media opportunities that strengthen Fairphone’s positioning.

• Draft and update press releases, media pitches, and spokesperson quotes,
• Review copy from agencies or internal teams and make it ready for external use,
• Update and maintain media lists and journalist contact trackers,
• Send pitches to journalists and follow up via email or phone when needed,
• Monitor incoming media requests and help coordinate responses internally,
• Track live media coverage and log results in reporting documents,
• Support interview prep by building briefing docs, Q&As, and background notes,
• Join cross-functional meetings and turn complex topics into simple messaging,
• Help prepare communications materials for product launches, announcements, or reports,
• Schedule press outreach and announcements around embargoes and launch timelines,
• Draft or edit content for owned channels when needed (LinkedIn posts, blog drafts, short statements),
• Help keep messaging documents and FAQs updated when product or impact information changes,
• Flag potential risks, sensitive topics, or journalist questions early.

• You have 3-5 years of experience in PR, communications, media relations, or digital communications, ideally in-house, at an agency, or in a scale-up / tech / sustainability environment. Consumer goods - advantage.
• You have hands-on experience working with international media outlets, including pitching stories, responding to journalist requests, and supporting interviews.
• You are comfortable writing and editing under time pressure, whether that’s a press release, media response, LinkedIn post, or internal briefing. You know how to use AI, but can hold your own weight without it.
• You have experience managing multiple small projects at once (for example: tracking media outreach while supporting a launch and updating messaging docs)
• You understand how media cycles work and can spot when a story angle is strong, weak, or not ready yet.
• You have a degree or formal training in Communications, Journalism, Media Studies, International Relations, Marketing, or a related field.
• Equivalent practical experience is also valued - Feel free to apply if you come from a different area of expertise but want to transition into communications.

Languages

• You have excellent written and verbal communication skills in English
• Dutch, German or French are strong pluses

Tools & Ways of Working

• You are comfortable working daily in macOS.
• You have hands-on experience with Google Workspace (Docs, Slides, Sheets, Drive, Calendar, Trends, etc.)
• You have worked with project management or collaboration tools such as Basecamp, Asana, Notion, or similar
• You are comfortable working with shared messaging docs, press lists, media trackers, and content calendars

Personal Strengths

• You write clearly and fast, and don’t need heavy editing
• You notice small mistakes in text, data, or timelines
• You follow up with people without being asked
• You are comfortable asking questions early instead of fixing things late
• You stay calm when priorities change quickly or when stakes are high

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam-based position (you should have the right to work in the EU) 
• Hours: 40 hours per week
• Start: asap but preferably no later than May 1st 
• Contract duration: 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: March 5th

The Product Manager Audio is responsible for driving the success of the Fairphone audio category by developing a strong long-term roadmap, documenting product requirements and ensuring timely product launches. The Product Manager Audio fosters cross-functional collaboration, and timely decision-making, acting as the bridge between the front and the back end of developing products. The Product Manager guards technical excellence throughout the product lifecycle.

Key Objectives

• Drive product success, establishing the product vision and roadmap and ensuring the successful launch and market (lifecycle) performance of Fairphone audio products by meeting customer needs, meeting quality and certification standards, and aligning with our impact goals. Ensure a tight process that ensures strong long-term roadmaps are in place and lived upon.  
• Customer “loyalty”, understanding customer needs and pain points to develop products that deliver exceptional user experience and drive customer loyalty of our three core customer groups; End-users, Business IT Purchasers (B2B) and any reseller interested in this category. 
• Foster cross-functional collaboration, build strong relationships and collaborate effectively with internal teams (engineering, design, marketing) and external partners (design agencies, suppliers) to achieve product goals.
• Innovation and Impact, stay ahead of industry trends, identify emerging technologies, and integrate sustainable practices into product development to maintain Fairphone's leadership in ethical audio products.
• Guard technical excellence, providing technical leadership and expertise throughout the product lifecycle, from concept to launch to end of life, to ensure the delivery of high-quality, reliable, and sustainable audio products.

Your Key Responsibilities 

• Requirements management, validation and Lifecycle Improvements: 
  • Lead the accurate and timely collection, ‘storage’ and analysis of product requirements (i.e. partners, customers feedback, other departments, market compliance, sustainability, etc).
  • Decide what is the optimal balance between UX, business and technical feasibility.
  • Work with QA leads in the right requirement validation strategy for every product. 
  • Support the product lifecycle forum translating insights from our customers (eg. AS, CS, CX…) into new requirements that drive user satisfaction, triggering the necessary engineering changes.  
  • Provide guidance and expertise on technical aspects of the products for other teams and lead the communication to the Engineering Team when it comes to the implementation of product requirements, to guard technical ambition in development and quality delivery in mass production.
• Product Planning & Roadmap:    
  • Own the audio products category roadmap. Define and maintain a strategic product roadmap for audio products, ensuring alignment with market trends, and internal capacity and budget.
  • Provide support to the OS Customer Feature, UX and apps Product Manager in defining the vision and roadmap of its own SW products (i.e. Fairbuds app).
  • Scout for new technologies that are interesting for our HW and SW roadmaps. Do technical feasibility and benchmark studies against other products, maintaining our industry knowledge and our competitive edge.
  • Support the development and maintenance of strong relationships with selected technology partners and maintain a ‘Technology Roadmap’ with upcoming components and technologies for integration into Fairphone products.
• Give direction to Product Development:    
  • Lead / shepherd your products development across the NPI framework and bridge between disciplines to accelerate/smoothen decision-making. 
  • Support product development by taking on key deliverables within the overall NPI framework.
  • Support the development teams to raise and substantiate product development risks and investigate the best mitigation strategies. 

• You have a minimum of 5 years experience in product management in the consumer electronics industry and audio products, including strategic product planning and roadmap development, customer needs analysis and market research.
• You have a strong understanding of audio product technologies, components, and architecture and have worked in a multinational/multicultural set up across different time zones. 
• Bachelor’s or Master’s degree in Product, Electronic or Mechanical Engineering, Computer Science, or a closely related technical field.
• Strong business acumen, with the ability to understand market dynamics, product benchmarking, financial KPIs, and business models to drive product performance and strategic growth.
• Deep product and technical knowledge, enabling easy engagement with engineering teams and making informed decisions throughout the product lifecycle.
• Strategic and critical thinking skills, being able to see the bigger picture while also evaluating complex challenges with a structured, solution-oriented mindset.
• Excellent problem-solving skills, being able to turn ambiguity into clarity and deliver practical solutions.
• Exceptional time and work management, with the ability to prioritize dynamically and drive progress across multiple priorities.
• You have excellent written and verbal communication skills in English, clear and concise communication, especially in writing, to articulate roadmaps, product requirements, and decisions effectively. 
• Confident presentation skills, enabling you to influence and align stakeholders at all levels of the organization.
• Strong interpersonal skills, building trusted relationships across teams and fostering a collaborative working environment.
• Customer and partner relationship experience, maintaining positive, professional interactions with external stakeholders to align product development with market needs.
• A systemic mindset, understanding how product decisions impact other teams.
• Familiarity with quality assurance processes.
• Knowledge of circular electronics and sustainable practices.
• Preferably, you are familiar with working with macOS, Google Workspace, Jira and other tools.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 32-40 hours per week
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

We are seeking a highly motivated and experienced Product Security Officer to lead and champion security initiatives throughout the entire product development lifecycle of our mobile and audio devices, including the hardware angle (choice of the components, etc.) and software angle (operating systems, firmware, applications), with a higher focus on the smartphones of our portfolio. The ideal candidate will possess a deep understanding of mobile software security, including firmware-layer vulnerabilities and OS-level attack vectors, with a foundational grasp of hardware-backed security features and trusted execution environments. They will be responsible for embedding security by design into our products, ensuring compliance with relevant regulations, and protecting our customers' data and privacy.
You will report directly to our Head of Software Engineering, under our CTO.

Security Strategy:

• Develop and implement comprehensive product security strategies and roadmaps, ensuring product security compliance with relevant industry regulations (e.g., Common Criteria methodology) and certifications (AER or other B2B product security requirements).
• Provide expert guidance on the core hardware security components (e.g. Secure Element, dedicated, tamper-resistant hardware chip) and software implementation of new and existing phone products.
• Conduct security reviews and risk assessments for all new product features and major updates.
• Maintain documentation of product security controls and compliance efforts.

Secure Development Lifecycle (SDL):

• Integrate security activities into every phase of the Software Development Lifecycle (SDLC), from requirements gathering to deployment and maintenance
• A critical component of this role is managing the extended security posture of our products, ensuring that smartphones and audio devices remain resilient against evolving threats throughout their long-term software support window (8–10 years for the smartphones).
• Define and enforce secure coding guidelines and best practices for development teams, including the ODM (Original Design Manufacturer).
• Shepperd and support QA team in  security testing activities including checking if the ODM is integrating all the required patches (google, Linux kernel, Qualcomm)

Vulnerability Management:

• Establish and manage a vulnerability management program for phone and audio products, including tracking, prioritization, and remediation of security defects.
• Monitor security advisories and emerging threats relevant to mobile devices and platforms.
• Lead incident response and vulnerability management, serving as the primary liaison with Legal to ensure all mitigation efforts align with product compliance requirements. You will be responsible for operationalizing our response strategies to meet the rigorous standards of the Cyber Resilience Act (CRA) and NIS2 Directive, ensuring that vulnerability disclosures and reporting timelines are handled with both technical precision and regulatory across the entire product lifecycle..
• Work closely with the software and hardware engineering team, QA, and product management teams to remediate identified vulnerabilities in a timely manner and fix issues if needed.

Collaboration & Training:

• Serve as the primary security subject-matter expert for product and engineering teams.
• Provide security training and awareness programs to software and hardware engineering, QA, and product management teams.
• Collaborate with external security researchers and participate in bug bounty programs.
• Work closely with the broader Information Security team (IT, Legal) to align product security with enterprise security initiatives.

Emerging Technologies:

• Stay abreast of the latest advancements in mobile technology, security threats, and countermeasures.
• Evaluate and recommend new security tools and technologies for product development.

• Education: Bachelor's or Master's degree in Computer Science, Information Security, Electrical Engineering, or a related field
• Minimum of 7 years of experience in product security, mobile security, or a similar role, preferably within a telecommunications or consumer electronics company.
• Demonstrable experience with securing mobile operating systems (Android) with Qualcomm chipsets, embedded systems, and hardware security.
• Proven track record of implementing and maturing Secure Development Lifecycles (SDLs).

Technical Skills:

• Strong understanding of common mobile security vulnerabilities.
• Proficiency in security testing tools and methodologies
• Knowledge of cryptography, secure boot, trusted execution environments (TEE), and hardware security modules (HSM).
• Familiarity with network security protocols and mobile network architectures (5G, LTE).
• Experience with various programming languages (e.g., C/C++, Rust, Java/Kotlin, Python).

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a cross-functional team.

Preferred Qualifications (Bonus Points):

• Familiarity with privacy-by-design principles and data protection regulations.
• Familiarity with open sourcing principles.
• Contributions to the security community (e.g., open-source projects, research papers, conference presentations).
• You love Technical challenges
• You are hands-on, take initiative and see opportunities where others see issues, and apply them via constructive, creative thinking.
• You feel a strong and intrinsic connection with Fairphone’s vision, mission and values.
• You enjoy collaborating with people from different levels of seniority, cultures and backgrounds.

#LI-DNI

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: China (Shenzhen or Nanjing)
• Remote work from home
• Hours: Flexibility to attend online calls with Amsterdam-based teams (typically 15:00–20:00 Beijing time)
• Travel: Travel to ODM or the supplier side to assist in clarifying and resolving issues according to project requirements. Occasional travel to Fairphone’s Amsterdam HQ, every 4–6 months or as needed. 

As a Junior ODM Program Manager for accessories, you are responsible for managing the end-to-end lifecycle of Fairphone’s mobile phones and audio devices’ accessories, including the Charger, USB cable, Protective case etc development in collaboration with Original Design Manufacturers (ODMs). You ensure that product design, development, and validation align with Fairphone’s values of sustainability, modularity, and user repairability. You serve as the key liaison between Fairphone’s internal Technology and Product Organization and ODMs, overseeing program execution, issue resolution, and delivery on time, within budget, and to specification.

Key Objectives

• Collaborate with the Smartphone and Audio Device ODM Program Manager to complete defining project scope, objectives, and deliverables. Developing detailed project plans, including timelines, milestones, and resources to be allocated between teams.
• Ensure timely and successful delivery of mobile phones and audio devices’ accessory programs with ODM partners. Managing ODM deliverables such as project timelines, prototypes, testing, validation, and product ramp-up.
• Translate Fairphone’s sustainability and product quality standards into actionable plans with external partners.
• Coordinate across internal teams to support ODM execution.
• Drive continuous improvement in ODM collaboration practices, processes, and product outcomes.

List of Key Responsibilities

• Collaborate with the ODM Program Manager of mobile phone and audio device, PMO for program planning, including but not limited to new feature study, overall cost estimation and schedule plan.  
• Lead program execution and monitoring for mobile phone accessory development with ODMs.
• Manage mobile phone and audio device accessory ODM deliverables, including project timelines, prototypes, testing, validation, and product ramp-up.
• Review and assess mobile phone and audio device accessory ODM capabilities, and lead partner onboarding and readiness evaluation.
• Serve as the primary interface between Fairphone and ODMs for day-to-day technical and program communication.
• Collaborate with internal Technology and Product Organisation to ensure cross-functional alignment.
• Track program risks and issues, facilitating quick resolution and ensuring contingency planning.
• Ensure the mobile phone's accessory can comply with Fairphone’s quality policy and product specification defined by the early stages.
• Ensure ODM compliance with Fairphone’s sustainability, modularity, and repairability goals.
• Support product certification and field readiness activities, including pilot runs and validation milestones.
• Coordinate post-launch support activities, including failure analysis, firmware updates, and customer service escalations.

• Track program milestones and manage detailed project schedules with Mobile phone accessory ODM partners.
• Attend and facilitate technical meetings to ensure issue closure, alignment, and smooth communication between teams.
• Work closely with hardware engineers and QA to validate Mobile phone accessory ODM designs and resolve technical concerns.
• Analyse risks and performance data to adjust plans and recommend design or execution changes.
• Prepare and present program updates and escalation summaries to leadership.

Must-haves: 

• BS or MS degree in EE or ME. 
• Good English and native Mandarin skills in writing and speaking to support communicating project progress and technical issues to stakeholders and addressing concerns.
• Strong project and program management skills, including cross-functional coordination.
• Deep understanding of product development lifecycle, DFM/DFT, and validation processes.
• Experience collaborating with overseas ODMs and manufacturers.
• Excellent communication and interpersonal skills; fluency in English and Mandarin.
• Strong problem-solving skills with a proactive, results-oriented mindset.

Nice-to-haves.

• Knowledge of product environmental compliance standards (e.g., RoHS, REACH).

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• Competitive salary aligned with market standards.
• Statutory paid annual leave, public holidays, and rest days in accordance with the PRC labour law.
• Social benefits & contributions made by both employer and employee as required under Chinese law.
• Professional development opportunities for training, skill development, and career advancement.

#LI-DNI