Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Start: ASAP
• Hours: 40 hours per week
• Salary: 72-78K per year (OTE)
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 
• Contract of 12 months

Fairphone’s sales strategy is to successfully sell its products to consumers, companies and organizations who are keen to support our movement towards a fairer electronics value chain. This not only means sales through Fairphone’s own webshop but also cooperating with like-minded partners in the industry, such as operators, distributors, retailers/e-tailers: this is what our Partners Sales team focuses on.

Drive Sales Growth & Strengthen Partner Relationships

• Achieve or exceed sales targets within the regions, contributing to the overall revenue growth.

• Build and nurture strong strategic partnerships with new & existing partners.

• Enhance partner engagement by offering timely support, addressing challenges, and uncovering new growth opportunities together.

Effective Forecasting & Pipeline Management

• Ensure accurate sales forecasting by consistently managing the sales pipeline and providing timely updates.

• Track sales progress and adjust strategies to meet both short-term and long-term sales objectives.

Collaboration & Team Alignment

• Collaborate with cross-functional teams, including marketing, product, and customer support, to ensure smooth service delivery and a positive partner experience.

• Actively participate in team meetings, sharing insights and feedback to improve team processes and performance.

Improve Market Intelligence

• Stay updated and provide valuable market insights by tracking industry trends, competitors, and customer preferences, as well as industry best practices, product innovations, and sales techniques.

• Gather insights from partners and customers to nurture your growth mindset and contribute to product development and marketing strategies.

Increase Brand Awareness and Representation

• Represent Fairphone at industry events, conferences, and partner meetings to build brand awareness and establish a strong presence in the market.

• Communicate Fairphone’s story and values with enthusiasm to attract potential partners and consumers.

• Territory strategy and GTM plan - Develop and implement region/partner-specific Go-To-Market plans in alignment with Fairphone’s mission and values. Ensure seamless execution of campaigns and product launches in collaboration with internal teams.

• Review and Pipeline management - Updating the sales numbers received from partners and reviewing the stock levels and sales pipeline and prioritizing key tasks and opportunities. Ensure accurate forecasting and update the sales funnel on a rolling 3 months basis

• Engage with Existing Partners - Communicate with current partners to maintain strong relationships. Discuss and negotiate and implement, together with the Channel marketeer, campaigns and other activities aligned with the GTM plan driving overall growth of the partner.  

• Campaign/activity management - With Channel marketing and partners co-develop campaigns that drive sales and brand awareness. Build business cases and prepare proposals for partners.

• Quarterly Business Review meetings - Prepare and build presentations reviewing past periods against objectives and concrete plans for the next period. Monitoring progress and agree on adjustments to achieve joint targets.

• Housekeeping and reporting - Maintain up-to-date records in the CRM system, logging communications, deals, and progress and prepare weekly sales reports for the team and leadership.

• Manage Partner Contracts and Agreements - Review and manage partner contracts, ensuring terms are in line with Fairphone’s standards. Negotiate and finalize agreements with partners.

• Prospect New Partners - Keep up to date with territory and reseller landscape and prospect for new potential partnerships. Qualify new business leads and assess potential for collaboration. 

• Sales and Market Analysis - Stay informed on market trends, competitor activity, and industry developments.

• Collaboration with Internal Teams - Work closely with marketing, product, and customer service teams to align strategies and ensure seamless service delivery. Attend internal meetings to discuss progress, challenges, and upcoming initiatives.

• Attend Partner and Industry Events - Plan and prepare for upcoming partner meetings, industry conferences, and events. Represent Fairphone at events, networking and building new business relationships.

• Customer Feedback & Insights - Gather and analyze feedback from partners to inform product development and sales strategies. Share relevant insights with the team to enhance the partner experience and product offering.

• Experience in partner/account management, preferably in the B2C segment of your territory

• Passion for sales and understanding of the smartphones or consumer electronics industry

• Experience in building and executing strategic growth plans

• Strong planning skills and ability to drive sales initiatives

• Experience building strategic partnerships with new and existing accounts

• Cross-functional team collaboration experience

• Familiarity with Google Docs and Sheets for business communication and case development

• Experience selling to direct partners and via distributors

• Hands-on, organized, and excellent written and verbal communication skills in Dutch, German and English.

1. The opportunity to create an impact on the electronics industry around the world.

2. A diverse work environment full of international, passionate, warm-hearted team members.

3. 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 

4. Daily, healthy lunch, organic FairChain coffee, and many more tasty things.

5. You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.

6. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

7. Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.

8. Public transport allowance – we fully cover your 2nd class commute from your home to the office

9. Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €80!

10. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching, trainings, workshops, or courses that you can join with your development budget. 

11. Kitchen with beautiful views to the IJ waterfront.

12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam-based position (hybrid)
• Hours: 32/40 hours per week
• Start: as soon as possible
• Annual gross salary (based on 40 hours): 45k - 55k based on your experience
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

We are seeking a data-driven CRO Specialist to join our eCommerce team and play a crucial role in optimising our Direct Sales channel: the Fairphone Website.

Your primary focus will be on increasing conversion rates for our four main products. Secondarily, we want you to focus on boosting AOV, and CLV and enhancing self-service capabilities for our customers. 

You will leverage your analytical skills and experimentation expertise to identify opportunities, drive data-driven decisions within the team, and collaborate closely with Development, UX/UI, Marketing, and Product teams to implement impactful solutions. You will be responsible for driving the Experimentation Roadmap.

Success in this role requires a blend of analytical rigor, a relentless curiosity about user behaviour, and a proactive, experimental mindset, all while driving quantifiable improvements in our core business metrics.

Key responsibilities

• Drive data-driven decisions within the eCommerce team. 
• Serve as the primary contact, expert and mentor for data-related inquiries.
• Analyze website data to identify optimization opportunities. 
• Utilize analytics platforms (GA4) and CRM tools (Bloomreach), interpret key metrics, and extract insights to pinpoint areas for improvement.
• Develop and execute A/B and multivariate tests. 
• Formulate hypotheses, set up, monitor, evaluate, and report on the experiments conducted.
• Own and prioritize the AB testing Roadmap and own tooling.
• Define, maintain, and prioritize experimentation initiatives and own the A/B testing tooling.
• Foster strong partnerships with the Development team, UX/UI team, SEO and performance marketeers and a variety of other business stakeholders. Ensuring alignment and effective execution of experiments.

Key objectives

• Increase Conversion Rate: Continuously identify and implement opportunities to improve the percentage of website visitors who complete a purchase.

• Increase Cross-sell / Average Order Value (AOV): Develop and execute strategies to encourage customers to purchase more items or higher-value products during their journey.

• Increase Customer Livetime value: Drive strategies to foster long-term customer relationships, encourage repeat purchases, and maximize the overall value.

• Increase Self-Service for Current Customers: Optimize user journeys to empower customers to find solutions themselves reducing tickets for customer service and enhance customer satisfaction.

• Proven CRO Expertise (2-6 years): Demonstrated experience in the full experimentation lifecycle, with a track record of increasing conversion rates.

• Advanced Web Analytics (GA4): proficiency in GA4 for in-depth data analysis, segment creation, and translating data into actionable insights. Experience with Google Tag Manager is a plus.

• UX & Design Thinking Application: Solid understanding of UX principles and practical experience applying Design Thinking methodologies.

• Experimentation Roadmap Ownership: Ability to define, maintain, and strategically prioritize an experimentation roadmap based on data and business objectives for maximum impact.

• Master A/B Testing Tooling: knowledge and practical experience with several A/B testing platforms (VWO, Bloomreach).

• Cross-Functional Collaboration & Influence: Excellent communication and interpersonal skills to effectively partner with Development, UX/UI, Marketing, and Sales teams.

• English Proficiency: excellent verbal and written communication skills in English. 
  
  
  

1. The opportunity to create an impact on the electronics industry around the world.

2. A diverse work environment full of international, passionate, warm-hearted team members.

3. 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 

4. Daily, healthy lunch, organic FairChain coffee, and many more tasty things.

5. You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.

6. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

7. Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.

8. Public transport allowance – we fully cover your 2nd class commute from your home to the office

9. Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €80! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!

10. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 

11. Kitchen with beautiful views to the IJ waterfront.

12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam 
• Start: ASAP
• Hours: 32 - 40 hours 
• Deadline to apply: ASAP

As our Odoo Web Lead Developer, you will contribute to the implementation of our webshop and website. As the Web Technical lead, you will support and maintain our Odoo e-commerce platform, support and guide the developers, but also contribute to further developments. You have the experience and skills to support Fairphone in the next growth phase, to support the company on its journey to a world-class Smartphone Manufacturer.

• Technical responsibility of the Odoo web platform.
• Guide and support the web developers (3-4 people)
• Analyze, diagnose and resolve errors related to our Odoo webshop and website. Troubleshoot code and process-level problems efficiently.
• Design, code and test new stories, with a focus on the backend rather than the frontend. Executing all the implementation stages of a story, from concept to final hand-off.
• Being proactive in implementing the best web experience to deliver more conversion-boosting features for our Direct Sales channel.

Must-have

• You have a relevant degree (e.g. MBO, HBO, or Bachelor) in IT or possess similar levels of experience, thinking, and working.
• You have a minimum of 5 years of experience in a similar role.
• You have a deep understanding of Odoo webshop and its whole ecosystem (Odoo).
• You have experience with DevOps and Odoo server management.
• You have experience with Python and JavaScript programming. 
• You have experience in website optimization and SEO management.
• You have experience with external API integration.
• You are familiar with code versioning (Git).
• You are accurate in your work, capable of working independently.
• You are proficient in spoken and written English. Most of us are not native English speakers, but that’s the primary language we use internally, as well as with our teams and partners worldwide.

Nice-to-have

• Experience with Alumio is a plus. 
• Experience with an agile way of working (sprints).
• Knowledge of web analytics.
• Good understanding of fundamental design principles.

1. The opportunity to create an impact on the electronics industry around the world.
2. A diverse work environment is full of international, passionate, warm-hearted team members.
3. You will have 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! And what’s more: the longer you stay, the more holidays you get!
4. For a very small contribution you can join the daily and healthy lunch. We also serve organic FairChain coffee and many more tasty things.
5. You will join Fairphone’s collective pension scheme and we will contribute to building your pension.
6. You will receive a MacBook and a Fairphone as working devices.
7. Flexible work location - we are hybrid-friendly. We also contribute up to €250 for your home office set-up. Please note: even though we are hybrid-friendly, we can only hire people who live in the Netherlands or are open to moving to the Netherlands and hold a Dutch citizen service number (BSN).
8. Relocation Support - Fairphone will reimburse the cost of a one-way train (if applicable) ticket to the Netherlands, arrange an appointment at the municipality and provide all the necessary information so that your arrival and settlement in the Netherlands will be smooth and pleasant!
9. Public transport allowance – we fully cover your 2nd class commute from your home to the office.
10. AND Bike allowance – we support you with a bike purchase of up to €300, and you’ll have a yearly repair budget of up to €100, too!
11. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coachings, trainings, workshops, or courses that you can join with your development budget.
12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active, and have fun with your colleagues.

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Taipei / China Mainland

• Hours: 40 hours per week

• Start: 1 September / 1 October

• Deadline to apply: Jul 31, 2025

The Chemical Compliance and Supplier Data Manager will be part of Fairphone’s Impact Innovation Team, while working closely with our Product team as well as with our suppliers. This means you will be working closely with colleagues based in Europe and Asia, as well as our suppliers based primarily in China. You can communicate well with these different audiences.

This position will ensure that our suppliers provide accurate and timely information on the product composition, the materials used in our products and sustainability data of our suppliers. You will ensure Fairphone can demonstrate compliance with relevant chemical legislations (ROHS, REACH, etc.). You will further develop Fairphone’s leadership on chemicals management, both for materials in product and process chemicals, in line with industry best practices (or beyond). As our need to collect data from suppliers expands, you will ensure this is managed well, and that the systems and processes to collect the information are as smooth as possible for both Fairphone and our suppliers. 

Key Objectives

• Manage the collection and analysis of product and supplier data 
• Lead and further develop chemicals management

Your Key Responsibilities 
1. Manage product & supplier data 

• Ensure that our suppliers provide accurate and timely information on the product composition, the materials used in our products, and other relevant information from (sub-)suppliers. Your responsibilities will include:
• Manage and oversee the execution, update and improvement of the digital “Green Product Management (GPM)” system, used to collect a variety of product, compliance and sustainability data from (sub-)suppliers.  This data includes Full Material Declarations (FMDs), Bill of Materials, chemical usage, mineral due diligence (incl. 3TG, cobalt, mica and battery minerals using CMRT and EMRT), recycled materials and certifications, supplier locations and sustainability due diligence data. This would also include engagement with the GPM system provider.
• Lead and plan the data collection schedule, ensuring our final assembly (ODM partners) collect (sub-)supplier data through the GPM system. Follow-up with (sub-)suppliers to ensure timely and complete submission of data. 
• Assisting (sub-)suppliers in improving their data input process and accuracy, building their knowledge and capacity for effective and accurate data collection.
• Verifying the accuracy and completeness of the submitted data (especially for FMDs), following up with suppliers, most of whom are currently based in China, to ensure errors are corrected and gaps are filled. This also involves engaging with Fairphone’s internal teams, requesting (sub-)suppliers to further check and report the product composition (both substance and weight), and conducting additional research to find supporting evidence to corroborate and verify the data provided by the  sub-suppliers  and to correct the data where necessary.
• Collaborating with internal teams, including the social & environmental due diligence manager, to ensure data consistency and to support the achievement of product compliance and sustainability KPIs.

2. Lead and further develop chemicals management 

• Ensure Fairphone’s products are in line with our Restricted Substances List (RSL) and relevant regulations on chemicals (ROHS, REACH, etc), and advance Fairphone’s leadership on chemicals used in manufacturing and in products. This will include:
• Monitor and oversee testing for chemicals compliance against REACH, RoHs, and other existing regulations, in collaboration with the Product Certification Manager who ensures contracting of laboratories and compiles documentation.
• Monitor ongoing compliance to substances restriction legislation, and oversee (pro-active) testing against Fairphone’s Restricted Substances List (RSL), incl. the restrictions that go beyond regulatory compliance
• Manage chemical due diligence in line with the Responsible Business Alliance’s (RBA) Chemical Due Diligence Leadership Program, identify risks in the supply chain, oversee the collection of data and reporting, and ensure (sub-) supplier readiness for upcoming legislation.  
• Collect and review information on process chemicals (using the PCDC-tool)
• Participate in relevant industry and multi-stakeholder initiatives (RBA, CEPN) related to chemical management, oversee the collection of data and reporting.  
• Ownership of the Fairphone RSL, reviewing and updating it regularly to incorporate upcoming developments in REACH, ROHS and other relevant chemical legislation, industry best practices and common restriction lists.
• Support with reporting the data and evidence as required by governmental agencies, customers, investors, consumer facing rankings and ecolabels and other relevant stakeholders with regards to chemical compliance. 

• You have a minimum of 5 years experience in chemical and product compliance. 

• Mandarin native speaker and fluent in English

• You have a background in Chemical Engineering or material science. 

• Proven track record in ensuring product compliance with regulatory or company-specific requirements on chemical substances.

• Experience with electronic product composition and/or experience in electronics supply chains highly desired, including reporting of Full Material Declarations.

• Experience in engaging directly with (sub-)suppliers to obtain and improve data, and experience managing the collection of proof on material content from suppliers. 

• Adept at collecting, analysing, verifying and reporting data, including through digital product or supply chain management systems

• Independent self-starter who takes ownership, and collaborates across several teams and is motivated to contribute to advancing Fairphone’s chemicals and sustainability agendas

1. The opportunity to create an impact on the electronics industry around the world.

2. A diverse work environment full of international, passionate, warm-hearted team members.

3. Paid holidays and social security arrangements according to Taiwanese/Chinese labor law. 

4. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

5. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.