Improving employee/manager communication

Supporting worker representation and collaborative problem-solving

To create a better workplace, workers need to be able to voice and address their needs and concerns.

The challenge

Factory workers know best what kind of changes will have the greatest impact on their working conditions and job satisfaction. But they often lack the skills and channels to make their voices heard and have constructive conversations with the management.

Our approach

Productive discussions start by understanding the other person’s point of view. We want workers to be able to voice their ideas and concerns, as well as give managers the skills to successfully communicate with their employees. We’re working with our manufacturing partner to improve worker representation, increase workers’ understanding of their rights, and give them the opportunity to implement projects that directly affect their working experience.

Timeline

Now

Fairphone and case producer Broadway invest in improving social performance

We would like to introduce a new partner, Broadway Group, the manufacturer of our recently launched Fairphone 2 case. Together we’re developing a project plan…

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Progress and challenges to improving working conditions with our Fairphone 2 manufacturer

When we began working with Hi-P in 2014 to produce the Fairphone 2, we made our goals for worker welfare clear: to collaboratively improve working…

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The path to finding our new production partner: Hi-P

Late last year, we informed you of our intentions to develop our own phone using a new commercial model to gain control over the product…

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First Worker Welfare Fund proposal approved

For factory workers at our production partner Guohong, this year’s Mid-Autumn Festival (also called the Moon Festival) coincides with the outcome of the first Worker…

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Worker Welfare Fund: Electing worker representatives

A few weeks ago, I traveled to Chongqing in central China to visit our production partner Guohong where Fairphones are produced. But this trip wasn’t…

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Together we can change the way products are made